Seeking the Alien Shore:

The guy I was connected to sounded like I just woke him up. The first thing he does is ask me my number again. It's not 1952 ... surely the number can be passed along with my call, right? And for that matter, why not shell out for call display, you cheap bastards! This guy was sloooow. The first thing I said was I wanted to cancel my high-speed Internet service. There was a too-long pause. He then told me he would pull up my file. Again there was inappropriately long pause. I was tempted to ask if he was still there, but I got the feeling he was playing with me so I said nothing. I don't know where I got this feeling, but it may be from the long periods of sensory deprivation while I waited for him. It was like he was doing something else, like trying to get to the next level in Tetris. We went back and forth with questions and answers, and with his long pauses, this took easily over five minutes. At the point where I expected him to tell me I was good to go, he instead said he could not complete my request and would pass me along to someone who could. Stunned, I mumble, "ummmm, okay."